Terms of Use

Privacy Policy & Contact Information

 

Terms of Use

TERMS OF USE AGREEMENT

 

This Website is owned or managed by MECENAS and is part of the MECENAS family of companies, which includes quality entertainment brands such as digital brands.

 

MECENAS provides this website and related services for your personal non-commercial use only and subject to your compliance with this Terms of Use Agreement (this “Agreement”). Please read this Agreement carefully before using this MECENAS Website. Your use of this MECENAS Website constitutes your willingness to be bound by this Agreement without limitation, qualification or change. You are only authorized to access this MECENAS Website or to use the materials and Services contained in this MECENAS Website (regardless of whether your access or use is intended) if you will abide by all applicable laws and this Agreement. If at any time you do not accept all the terms and conditions of this Agreement, you must immediately discontinue use of this MECENAS Website. This Agreement sets forth MECENAS’s policies with respect to its operation of the MECENAS Websites. Other policies govern MECENAS’s non-Internet operations.

 

This MECENAS Website is a general audience website. Children under 13 are welcome to be visitors to this MECENAS Website, but cannot register to use blogs, or to provide user videos and other content.

 

Certain products or services offered by this and/or other MECENAS Websites (each an “MECENAS Internet Service,” and collectively the “MECENAS Internet Services”), and certain areas within this and/or other MECENAS Websites may be governed by additional terms (“Additional Terms”) presented in conjunction with those products or services. You must agree to these Additional Terms before using those areas or the MECENAS Internet Services. For example, if you wish to register for this MECENAS Website and make use of the Services, you must read this Agreement and indicate your willingness during the Registration process. The Additional Terms and this Agreement shall apply equally. In the event of an irreconcilable inconsistency between the Additional Terms and this Agreement, the Additional Terms shall control.

 

YOU MAY NOT USE ANY MECENAS WEBSITE FOR ANY PURPOSE THAT IS UNLAWFUL OR PROHIBITED BY THIS AGREEMENT AND/OR ANY APPLICABLE ADDITIONAL TERMS. YOUR ACCESS TO ANY MECENAS WEBSITE MAY BE TERMINATED IMMEDIATELY IN MECENAS’S SOLE DISCRETION, WITH OR WITHOUT NOTICE, IF YOU FAIL TO COMPLY WITH ANY PROVISIONS OF THIS AGREEMENT AND/OR ADDITIONAL TERMS, OR FOR ANY OTHER REASON, OR NO REASON.

 

Changes to this Agreement

 

In its sole discretion, MECENAS may modify, alter, or otherwise change this Agreement and/or the Additional Terms at any time. Please review this Agreement and/or Additional Terms periodically for changes as you are bound by the version of this Agreement that exists whenever you access the MECENAS Website. Your continued use of the MECENAS Website and/or MECENAS Internet Service after MECENAS posts a revised Agreement constitutes your willingness to be bound by these changes without limitation, qualification or change. If at any time you do not accept these changes, you must immediately discontinue use of this MECENAS Website and/or the MECENAS Internet Service to which the changes may apply.

 

Privacy and Protection of Personal Information

 

MECENAS has developed a Privacy Statement in order to inform you of its practices with respect to the collection, use, and disclosure of personal information. You can find this Statement by clicking here.

 

Accounts, Security, Passwords

 

If a particular MECENAS Website or MECENAS Internet Service requires you to open an account, you must complete the specified registration process by providing us with current, complete, and accurate information as requested by the applicable online registration form. It is your responsibility to maintain the currency, completeness, and accuracy of your registration data and any loss caused by your failure to do so is your responsibility. After you have fully completed the registration form, you may be asked to choose a password and a user name. It is entirely your responsibility to maintain the confidentiality of your password and account. You are entirely responsible for any and all activities that occur under your account. You will notify MECENAS immediately at webmaster@MECENAS.com if you suspect any unauthorized use of your account or access to your password. MECENAS is not liable for any loss that you may incur as a result of someone else using your password or account, either with or without your knowledge. You will not use the account, username, or password of another registered user at any time or to disclose your password to any third party. You are solely responsible for any and all use of your account. You may cancel your account by delivering notice in the manner provided in the Additional Terms governing the particular MECENAS Internet Service. By using the particular MECENAS Website or Services, you represent and warrant that (a) all registration information you submit is truthful and accurate; (b) you will maintain the accuracy of such information; and (c) your use of the Services does not violate any applicable law or regulation.

 

MECENAS may terminate your account at any time, without warning for any or no reason, with or without prior notice or explanation, and without liability. Even after your account is terminated, this Agreement will remain in effect in its entirety.

 

Access and Use

 

Materials contained in this MECENAS Website (“Site Content”) are protected by international trademark and copyright laws and must only be used for personal, non-commercial purposes. MECENAS grants you a limited, revocable, non-transferable license to reproduce and display the Site Content (excluding any software code) on your computer and other electronic device solely for your personal use in connection with viewing this MECENAS Website and using the MECENAS Internet Services. This means that you may only view or download material from this MECENAS Website for your own use and you must keep all copyright and other proprietary notices attached to the downloaded material.

 

The MECENAS Internet Services are for your personal use only and may not be used in connection with any commercial activities except those that are specifically approved by MECENAS. Illegal and/or unauthorized use of the MECENAS Internet Services, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, any unauthorized framing of this MECENAS Website or any unauthorized use of music and video embedded players is prohibited. Commercial advertisements, affiliate links, and other forms of solicitation may be removed from user profiles without notice or explanation and may result in termination of account privileges. MECENAS may take appropriate legal action for any illegal or unauthorized use of the MECENAS Internet Services.

 

Except for content posted by you, the reproduction, duplication, distribution (including by way of email, facsimile or other electronic means), publication, modification, copying, translation, publication, display, sale, or transmission of material from this MECENAS Website is STRICTLY PROHIBITED unless you have obtained the prior written consent of MECENAS or unless it is expressly permitted by this MECENAS Website. The material covered by this prohibition includes, without limitation, any text, graphics, logos, photographs, audio or video material or stills from audiovisual material available on this MECENAS Website. The use of materials from this MECENAS Website on any other web site or networked computer environment is similarly prohibited.

 

Also, except for content you post, you are strictly prohibited from creating works or materials that derive from or are based on the materials contained in this MECENAS Website including, without limitation, fonts, icons, link buttons, wallpaper, desktop themes, on-line postcards and greeting cards and unlicensed merchandise. This prohibition applies regardless of whether the derivative materials are sold, bartered or given away.

 

Fees

 

Except where otherwise provided, access to and use of this MECENAS Website and the MECENAS Internet Services offered through this MECENAS Website are currently available without charge. MECENAS may charge a fee for access to or use of this MECENAS Website, or any MECENAS Internet Service available on this MECENAS Website at any time in the future. Your access to or use of this MECENAS Website prior to the imposition of a fee does not entitle you to the continued use of this MECENAS Website without charge in the future.

 

Disclaimer of Warranties

 

YOUR USE OF, AND RELIANCE ON, ANY ADVICE OR INFORMATION OBTAINED FROM OR THROUGH THIS MECENAS WEBSITE AND/OR MECENAS INTERACTIVE SERVICE IS AT YOUR OWN RISK. ALL CONTENT, INCLUDING SOFTWARE, PRODUCTS, SERVICES, INFORMATION, TEXT AND RELATED GRAPHICS CONTAINED WITHIN OR AVAILABLE THROUGH THIS MECENAS WEBSITE OR MECENAS INTERACTIVE SERVICE ARE PROVIDED TO YOU ON AN “AS IS,” “AS AVAILABLE” BASIS. MECENAS MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS WEBSITE OR THE INFORMATION, CONTENT OR MATERIALS INCLUDED ON THIS WEBSITE. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, MECENAS DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, WORKMANLIKE EFFORT, INFORMATIONAL CONTENT, TITLE, OR NON-INFRINGEMENT OF THE RIGHTS OF THIRD PARTIES. MECENAS DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS THAT THIS MECENAS WEBSITE WILL OPERATE ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS WEBSITE AND/OR ITS SERVER WILL BE FREE OF VIRUSES AND/OR OTHER HARMFUL COMPONENTS. MECENAS DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING SUITABILITY, AVAILABILITY, ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF ANY MATERIAL OF ANY KIND CONTAINED WITHIN THIS MECENAS WEBSITE FOR ANY PURPOSE, INCLUDING SOFTWARE, PRODUCTS, SERVICES, INFORMATION, TEXT AND RELATED GRAPHICS CONTENT.

MECENAS IS NOT RESPONSIBLE FOR ANY FAILURES CAUSED BY SERVER ERRORS, MISDIRECTED OR REDIRECTED TRANSMISSIONS, FAILED INTERNET CONNECTIONS, INTERRUPTIONS IN THE TRANSMISSION OR RECEIPT OF TICKET ORDERS OR MECENAS INTERACTIVE SERVICES, OR ANY COMPUTER VIRUS OR OTHER TECHNICAL DEFECT, WHETHER HUMAN OR TECHNICAL IN NATURE.

 

Submissions

 

You may participate in a MECENAS Interactive Service by agreeing to this Agreement and the Interactive Service Additional Terms set forth below, and by completing the registration form. Thereafter, you may post, transmit or submit messages and other materials (which include uploading videos and other files, inputting data or any other materials, “blogging,” or engaging in any form of communication in connection with this MECENAS Website) (collectively “User Content”) to media libraries, bulletin boards, chat rooms, or other public areas within, or in connection with, this MECENAS Website (collectively “Forums”). You are solely responsible for such User Content. MECENAS accepts no responsibility whatsoever in connection with or arising from such User Content. If you do not agree to this Agreement and such Interactive Service Additional Terms, you may not participate in the MECENAS Interactive Service.

 

You agree that you will not:

 

  • Deliver any unsolicited advertisement, promotional materials, junk email, bulk email (also known as “spam”), chain letters, surveys or contests, or solicit participation in any pyramid schemes (unless it is on a page that explicitly states that such postings are allowed on that page);

 

  • Solicit personal information from anyone under age 18;

 

  • Solicit passwords or personal identifying information for commercial or unlawful purposes from other users;

 

  • Publicly post information that poses or creates a privacy or security risk to any person;

 

  • Deliver any unlawful (according to local, state, federal, or international law or regulation) postings to or through any MECENAS Website, or any postings which advocate illegal activity;

 

  • Deliver, or provide links to, any postings containing material that could be considered harmful, obscene, pornographic, indecent, lewd, violent, abusive, profane, patently offensive, promotes racism, bigotry, hatred or physical harm of any kind against any group or individual, insulting, threatening, tortuous, harassing, hateful or otherwise objectionable;

 

  • Deliver, or provide links to, any postings containing material that harasses, victimizes, degrades, or intimidates an individual or group of individuals on the basis of religion, race, ethnicity, sexual orientation, gender, age, or disability;

 

  • Deliver, or provide links to, any postings containing defamatory, false or libelous material, contains nudity or a link to an adult website;

 

  • Deliver any posting that infringes or violates any intellectual property or other right of any entity or person, including, without limitation, copyrights, patents, trademarks, laws governing trade secrets, rights to privacy, or publicity;

 

  • Deliver any posting to that you do not have a right to make available under law or contractual or fiduciary relationships;

 

  • Impersonate another person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity, or adopt a false identity if the purpose of doing so is to mislead, deceive, or defraud another;

 

  • Manipulate identifiers, including by forging headers, in order to disguise the origin of any posting that you deliver;

 

  • Use this MECENAS Website or the MECENAS Interactive Service in any manner that could damage, disable, overburden, or impair or otherwise interfere with the use of the MECENAS Website or the computer equipment of other users, or cause damage, disruption or limit the functioning of any software, hardware, or telecommunications equipment;

 

  • Attempt to gain unauthorized access to this MECENAS Website, any related website, other accounts, computer system, or networks connected to this MECENAS Website, through hacking, password mining, or any other means; or

 

  • Obtain or attempt to obtain any materials or information through any means not intentionally made available through this MECENAS Website, including harvesting or otherwise collecting information about others such as email addresses.

 

You are solely responsible and liable for postings delivered to the MECENAS Website using your account. Any violation of these provisions can subject your MECENAS account to immediate termination and, possibly, further legal action.

 

MECENAS does not endorse, does not control and is not responsible for any notes, messages, billboard postings, blog entries or other postings, ideas, suggestions, concepts or other material, or files delivered to any MECENAS Website by you or other users. MECENAS is not obligated to and does not regularly review, monitor, delete, or edit postings. However, MECENAS may do so at any time in its sole discretion, for any reason or no reason, and may delete any posting with or without notice. MECENAS is not responsible or liable for damages of any kind arising from any postings even when MECENAS has been advised of the possibility of such damages, or from MECENAS’s deletion of any posting. Nonetheless, MECENAS may prevent you from submitting User Content to Forums and to restrict, delete or remove such User Content for any reason at any time. MECENAS may terminate your membership or restrict, suspend, or terminate your access to any part of the MECENAS Internet Services if MECENAS determines, in its sole discretion, that you have violated this Agreement or pose a threat to MECENAS and/or the users of the MECENAS Internet Services.

 

The information and opinions expressed in postings on this MECENAS Website are not necessarily those of MECENAS or its affiliated or related entities, content providers, advertisers, sponsors, and MECENAS makes no representations or warranties regarding that information or those opinions. MECENAS does not represent or guarantee the truthfulness, accuracy, or reliability of any postings or determine whether the postings violate the rights of others. You acknowledge that any reliance on material posted by other users will be at your own risk.

 

Unless otherwise provided, all postings to the MECENAS Website automatically and immediately become the property of MECENAS without any obligation of confidentiality. MECENAS shall be entitled to use the material for any type of use forever including in any media whether now known or later devised. If any court determines that MECENAS does not retain ownership of any User Content, then you hereby expressly grant to MECENAS a royalty-free, perpetual, irrevocable right to use, reproduce, adapt, modify, publish, edit, translate, perform, transmit, sell, sublicense or otherwise distribute and display the User Content for any reason, including for promotional and advertising purposes, alone or as a part of other works in any form, medium or technology now known or later developed, and you waive all moral rights in all such postings.

 

By submitting any material or photographs to or through this MECENAS Website, you are granting permission to have this material posted on this MECENAS Website and other MECENAS Websites, and are representing that you are the rightful owner of the submitted material, and that no one else may claim rights to this material. MECENAS may remove access to infringing material. Such actions do not affect or modify any other rights MECENAS may have under law or contract.

 

You are solely responsible for the content that you post on or through any of the Services, and any material or information that you transmit to other users and for your interactions with other users. You will not permit any other user of this MECENAS Website to access, view, store or reproduce the material for that other user’s personal use and not to restrict or inhibit the use of this MECENAS Website by any other person.

 

You release MECENAS, its parents and affiliates together with their respective employees, agents, officers, directors and shareholders, from any and all liability and obligations whatsoever in connection with or arising from your use of Forums. If at any time you are not happy with the Forums or object to any material within Forums, your sole remedy is to cease using them.

 

Unsolicited Submissions

 

MECENAS does not knowingly accept unsolicited submissions including, without limitation, submissions of scripts, story lines, articles, fan fiction, characters, drawings, information, suggestions, ideas or concepts. MECENAS’s policy is to simply delete any such submission without reading it or forwarding it to other MECENAS staff. Therefore, any similarity between an unsolicited submission and any elements in any MECENAS creative work including, without limitation, a film, series, story, title or concept would be purely coincidental.

 

Notwithstanding the forgoing, if unsolicited submissions are sent to MECENAS through this MECENAS Website or through the MECENAS Interactive Services, these submissions become the property of MECENAS and may be used, copied, sublicensed, adapted, transmitted, distributed, publicly performed, published, displayed or deleted as MECENAS sees fit. You agree that you are not entitled to any compensation, credit or notice whatsoever and that by sending an unsolicited submission you waive the right to make any claim against MECENAS, its parents or affiliates relating to unsolicited submissions, including, without limitation, unfair competition, breach of implied contract or breach of confidentiality.

 

Links

 

This MECENAS Website may contain links to websites operated by third parties. MECENAS does not monitor or control these sites and makes no representations regarding, and is not liable or responsible for the accuracy, completeness, timeliness, reliability or availability of, any of the content uploaded, displayed, or distributed, or products, or services available at these sites. If you choose to access any third-party site, you do so at your own risk. The presence of a link to a third-party site does not constitute or imply MECENAS’s endorsement, sponsorship, or recommendation of the third party or of the content, products, or services contained on, or available through, that site.

 

Software Available Through MECENAS Websites

 

Any software that is made available to view and/or download in connection with a MECENAS Internet Service (the “Software”) is owned or controlled by MECENAS and/or licensors, affiliates and suppliers and is protected by copyright laws and international treaty provisions. Your use of the Software is governed by the terms of the end user license agreement, if any, which accompanies or is included with the Software. MECENAS is not responsible or liable in connection with any Software owned or controlled by third parties, and makes no representation or warranty that the Software is free of defects, bugs, malicious code, adware, spyware, viruses or other harmful conditions.

 

With respect to the Software, you may not modify, enhance, or otherwise alter in any way any portion of the Software or its underlying technology. This restriction includes disabling or otherwise modifying the Software in a manner that enables users to view the MECENAS Website Content without using the Software. Also, you may not embed the Software on any website or other location that contains content that is unlawful, pornographic, obscene, defamatory, libelous, threatening, harassing, vulgar, indecent, profane, hateful, racially or ethnically offensive, or encourages criminal conduct, gives rise to civil liability, violates any law, rule or regulation, infringes any right of any third party including intellectual property rights or rights of privacy, or is otherwise inappropriate or offensive.

 

Third-Party Merchants

 

This MECENAS Website may enable you to order and receive products, information and services from businesses that are not owned or operated by MECENAS. The purchase, payment, warranty, guarantee, delivery, maintenance, and all other matters concerning the merchandise, services or information, opinion or advice ordered or received from such businesses are solely between you and such businesses. MECENAS does not endorse, warrant, or guarantee such products, information, or services, and is not liable for the accuracy, completeness, or usefulness of such information or the quality of availability of such products or services. MECENAS is not a party to or in any way responsible for monitoring any transaction between you and third-party providers of such products, services, or information, or for ensuring the confidentiality of your credit card information. Any separate charges or obligations you incur in your dealings with these third parties are your responsibility and are not part of the fee, if any, charged for the MECENAS Internet Service.

 

Modification/Termination by MECENAS

 

MECENAS may, in its sole discretion, modify, suspend, or terminate this MECENAS Website and/or any portion thereof, including any MECENAS Internet Service, and/or your account, password, or use of any MECENAS Internet Service, or any portion thereof, at any time for any reason with or without notice to you.

 

Termination of your account for a MECENAS Internet Service removes your authorization to use the MECENAS Internet Service. In the event of termination, you will still be bound by your obligations under this Agreement and any Additional Terms, including the warranties made by you, and by the disclaimers and limitations of liability. Additionally, MECENAS shall not be liable to you or any third-party for any termination of your access to a MECENAS Internet Service.

 

Employment Opportunities

 

MECENAS may, from time to time, post MECENAS employment opportunities on the MECENAS Website and/or invite users to submit resumés to the MECENAS Website. If you choose to submit your name, contact information, resume and/or other personal information to MECENAS in response to employment listings, you are authorizing MECENAS to utilize this information for all lawful and legitimate hiring and employment purposes. MECENAS also may, in its sole discretion, forward the information you submit to its parents, subsidiaries and affiliates for legitimate business purposes. Nothing in these Terms of Use or contained in the MECENAS Website shall constitute a promise by MECENAS to interview, hire or employ any individual who submits information to it, nor shall anything in these Terms of Use or contained in the MECENAS Website constitute a promise that MECENAS will review any or all of the information submitted to it by users, or that the job posted will still exist at the time your resume is received or reviewed.

 

Interactive Services

 

This MECENAS Website may offer certain MECENAS Internet Services having interactive components such as bulletin boards, chat rooms and forums (collectively the “MECENAS Interactive Services”). A copy of the Interactive Service Additional Terms can be found here.

 

Subscription Services

 

This MECENAS Website may offer certain MECENAS Subscription Services such as newsletters (collectively “MECENAS Subscription Services”). By registering for a MECENAS Subscription Service, you will be subject to any charges and rules set forth in the description of that MECENAS Subscription Service.

 

Premium Services

 

Some MECENAS Internet Services accessible through this MECENAS Website, including certain MECENAS Interactive and Subscription Services (the “MECENAS Premium Service”), may be offered to you conditioned on your payment of a fee. By using the MECENAS Premium Service, you will be subject to any charges and rules set forth in the Additional Terms for that Premium Service. A copy of the Premium Service Additional Terms can be found here.

 

Contests/Sweepstakes

 

The specific rules and terms that apply to all contests or sweepstakes conducted by this MECENAS Website, can be found at the link for the contest or sweepstakes. Your participation in the contest or sweepstakes is subject to those rules and terms.

 

Limitations on Liability

 

In no event shall MECENAS, its subsidiaries, affiliates, distributors, suppliers, licensors, directors, officers, employees, agents or others involved in creating, sponsoring, promoting, or otherwise making available the MECENAS Website and its contents, be liable to any person or entity whatsoever for any direct, indirect, incidental, special, compensatory, consequential, or punitive damages or any damages whatsoever, including but not limited to: (i) loss of goodwill, profits, business interruption, data or other intangible losses; (ii) your inability to use, unauthorized use of, performance or non-performance of the MECENAS Website; (iii) unauthorized access to or tampering with your personal information or transmissions; (iv) the provision or failure to provide any service; (v) errors or inaccuracies contained on the MECENAS Website or any information, software, products, services, and related graphics obtained through the MECENAS Website; (vi) any transactions entered into through this MECENAS Website; (vii) any property damage including damage to your computer or computer system caused by viruses or other harmful components, during or on account of access to or use of this MECENAS Website or any site to which it provides hyperlinks; or (viii) damages otherwise arising out of the use of the MECENAS Website and MECENAS Internet Services. The limitations of liability shall apply regardless of the form of action, whether based on contract, tort, negligence, strict liability or otherwise, even if MECENAS has been advised of the possibility of damages.

 

Indemnification

 

You will indemnify, defend, and hold harmless MECENAS, its subsidiaries, agents, distributors and affiliates, and their officers, directors and employees from and against any and all claims, actions, demands, liabilities, costs and expenses, including, without limitation, reasonable attorneys’ fees, resulting from your breach of any provision of this Agreement, the Additional Terms, or any warranty you provide herein, or otherwise arising in any way out of your use of this MECENAS Website and any related MECENAS Internet Service and/or software and/or arising from a breach of this Agreement and/or any breach of your representations and warranties set forth above and/or if any content that you post on this MECENAS Website or through the Services causes MECENAS to be liable to another.. MECENAS may take exclusive control and defense of any such claim otherwise subject to indemnification by you, in which event you will cooperate fully with MECENAS in asserting any available defenses.

 

International Use/U.S. Export Controls

 

Accessing materials on this MECENAS Website by certain persons in certain countries may not be lawful, and MECENAS makes no representation that materials on this MECENAS Website are appropriate or available for use in locations outside the United States. If you choose to access this MECENAS Website from outside the United States, you do so at your own risk and initiative, and are responsible for compliance with any applicable local laws.

The United States controls the export of any software downloadable from this MECENAS Website. No software or any other materials associated with this MECENAS Website may be downloaded or otherwise exported or re-exported to countries or persons prohibited under export control laws, including but not limited to countries against which the United States has embargoed goods, or to anyone on the U.S. Treasury Department list of Specially Designated Nationals and Blocked Persons or the U.S. Commerce Department’s Table of Deny Orders. You are responsible for compliance with the laws of your local jurisdiction regarding the import, export, or re-export of any such materials. By using and/or downloading any such materials from a MECENAS Website, you represent and warrant that you are no located in, under the control of, or a national or resident of any such country to which such import, export, or re-export is prohibited or are not a person or entity to which such export is prohibited.

 

PRIVACY STATEMENT

 

This Privacy Statement informs you of MECENAS’s practices with respect to the online collection, use, and disclosure of personally identifiable information (“PII”) from this MECENAS Website. PII is information includes your email address, home address, or telephone number or credit card number or other information that, when linked to your name or contact information, allows us to personalize your visit to our site by providing you with information that suits your interests. This Privacy Statement applies to the services offered by MECENAS, including this MECENAS Website, MECENAS mobile services and any other features, content, or applications offered from time to time by MECENAS in connection with this MECENAS Website (collectively, the “Services”).

 

When MECENAS collects PII from you it is because you are voluntarily submitting the PII to us in order to register for the MECENAS Website or to purchase products or services from MECENAS. MECENAS may also collect PII from you if you choose to participate in MECENAS’s activities like sweepstakes, contests, games, and surveys or because you want us to furnish you with products, services, newsletters, or information, or in connection with content or suggestions you submit to MECENAS for review. Registration PII required includes email address along with screen name and password. Other information including birth date, gender, country and zip code are optional. We may also obtain PII from reputable third parties.

 

In addition, MECENAS collects other non-PII including IP address, aggregate user data, and browser type. This data is used to manage and improve the Services, track usage, and for security and monitoring purposes.

 

MECENAS is the owner of this website and retains all ownership rights to the information collected at this MECENAS Website. MECENAS may change, modify, add, or remove provisions of this Privacy Statement, and we encourage you to check back from time to time as the version of the Privacy Statement that is posed on this MECENAS Website at the time of your visit control that visit. Your continued use of the Services after MECENAS posts a revised Privacy Statement signifies your acceptance of the revised Privacy Statement. It is therefore important that you review this Privacy Statement regularly to ensure you are updated as to any changes. If MECENAS materially changes its practices regarding collection or use of your PII, your PII will continue to be governed by the Privacy Statement under which it was collected unless you have been provided notice of, and have not objected to, the change.

 

Personalization

 

Although you may use many features of this MECENAS Website without completing a registration or sign-up form, visitors who do register and/or sign up for special services may have access to additional features of the site and are more likely to receive information suited to their interests. For example, a registered user is eligible for additional services provided by this website such as listener clubs and personalized content. Our registration and special services sign-up forms may ask you for contact information (like name or email address) and demographic information (like zip code or age). You must provide that information in order to receive the benefits of registration or of the special service.

 

We may use the contact information you give us to better tailor your website experience to your interests, and to send you information about MECENAS and its services as well as promotional material on behalf of some of our partners. We use other information that you provide to us to show you content in which you may be interested and to display the content according to your preferences. We will also share this information within the MECENAS family in order to enhance your experience on this and other MECENAS Websites.

 

In addition, MECENAS collects other non-PII including IP address, aggregate user data and browser type. This data may be used to manage and improved the Services, track usage and for security and monitoring purposes. We may share this information with advertisers or other third parties that are not part of the MECENAS family on an aggregate or other basis that does not disclose your identity or contact information.

 

Online Surveys/Contests and Sweepstakes

 

From time to time, we may conduct online surveys and contests and sweepstakes. These activities may ask you for contact information (like name or email address) and demographic information (like zip code or age). We may use this contact information from our surveys and contests and sweepstakes to provide you with information about the MECENAS family and promotional material on behalf of some of our partners, and to contact you when necessary.

 

Supplemental Information

 

To enhance MECENAS’s ability to tailor this MECENAS Website to your preferences, we may combine information that you provide us on registration and other online sign-up forms with other information about you that we may obtain. We do not share that information with any other party.

 

Shopping/Commercial Services

 

This MECENAS Website may offer shopping services, which may be offered by us or by a firm that operates a store under contract with us. If This MECENAS Website offers shopping or other commercial services, you will use a customer order form to request information, products, and services. The order form will ask you to give us contact information (like name or email address), financial information (like account or credit card numbers), and demographic information (like zip code or age).

 

We will use the financial information that you provide to charge you for products and services that you request. By giving us your credit card and related personal information, you are authorizing our store to give that information to the merchant and credit card company in order to confirm and fulfill your order.

 

We will use contact information from the order form to fulfill your orders. We may also use contact data to get in touch with you when necessary. We will not otherwise use or distribute your financial information without your prior approval.

 

Public Forums

 

This MECENAS Website may make available chat rooms, forums, message boards, and news groups. Please remember that any information that you disclose in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.

 

Information Sharing With Third Parties

 

From time to time we may enter into a special relationship with another company that is not owned by MECENAS to provide additional features at this MECENAS Website. These special relationships may include “powered by” partners, business partners, sponsors, and co-branded sites (referred to here as “co-branded pages”). These might include, for example, pages that share our name and that of another entity, such as TicketMaster. You should look for a specific privacy statement on any such co-branded page. Any PII that you provide when signing up at one of those co-branded pages may be shared with our third party partner. Check our partner’s website for information regarding its privacy policies.

Also, the nature of some features of our site may require that we share personal information about you with persons or companies outside of the MECENAS family. For example, this may occur at a feature that enables you, via our site, to ask questions of persons or entities that are not part of the MECENAS family. By responding to those features of the site, whether by email or direct entry of information on our Website, you are consenting to our transferring that information to such persons or entities.

 

With respect to specific registration modules, like survey, contests or sweepstakes, we may disclose personal information collected, and we will post a conspicuous statement on the registration module to the effect that we will be sharing with third parties the information collected

 

Finally, we may share any of the information collected from you with these other non-MECENAS companies in an aggregate basis. The aggregated information is not linked to any information that can identify you.

 

IP Address and Log Files

 

We may use your IP address to administer our Website, to help diagnose problems with our server, to analyze trends, to track users’ webpage movements, to help identify you and your shopping cart, and to gather broad demographic information for aggregate use.

 

Cookies

 

This MECENAS Website may use a standard technology called a “cookie” to collect information about how you use the site. Cookies are small bits of information that MECENAS places on your computer. MECENAS uses the cookies to identify your Internet browser, store your preferences, and to determine whether you have installed the enabling software needed to access certain material on the Services. Cookies also help our website to recognize your computer’s browser as a previous visitor. This information allows us to customize delivery of information. For example, our site may use cookies to save and remember registration information or preferences that you may have set while browsing the site, to keep track of your shopping cart, to ensure you don’t see the same ad content repeatedly, to deliver content specific to your interests, and to save your password so you don’t have to re-enter it each time you visit our site. We use cookies only to gather information as indicated in this policy.

 

In addition, on occasion our site may also set a “session cookie” which helps us administer the site. The session cookie expires when you close your browser and does not retain any information about you after it expires.

 

Third-party advertisements displayed on the Services may also contain cookies set by Internet advertising companies or advertisers. MECENAS does not control these cookies and users of the Services should check the privacy policy of the Internet advertising company or advertiser to see whether and how it uses cookies.

 

You can program your computer to warn you each time a cookie is being sent, block third party cookies or block all cookies. However, by blocking all cookies you may not have access to certain features on the Services

 

This MECENAS Website may be linked to Internet sites operated by other companies. Some of these third-party sites may be co-branded with the MECENAS logo or an affiliated entity, even though they are not operated or maintained by MECENAS (for example, co-sponsored chat pages, or advertising sponsor pages). The MECENAS Website may also carry advertisements from other companies. MECENAS is not responsible for the privacy practices of websites operated by third parties that are linked to or integrated with the MECENAS Website or for the privacy practices of third parties or Internet advertising companies. Once you’ve left the MECENAS Website by such a link or by clicking on an advertisement, you should check the applicable privacy policy of the third parties or advertiser website to determine how they will handle any PII they collect from you.

 

Some of the advertisements that appear on MECENAS are delivered to you by third party Internet advertising companies. These companies utilize certain technologies to deliver advertisements and marketing messages and to collect anonymous information about your visit to or use of our Services, including information about the ads they display, via a cookie placed on your computer that reads your IP address. To opt out of information collection by these companies, or to obtain information about the technologies they use or their own privacy policies, see their individual web sites.

 

Banner Advertising

 

We may license ad-server software from another company to place banner advertising on our sites. All of the data provided and generated by the ad-server software remains in our possession and no data is transferred to the licensor of the software. This feature of our site may, on occasion, set “cookies” on your computer. Any information collected or stored by the ad-service or the cookies is treated in the same manner as other information as described in this statement.

 

Children’s Personal Information

 

Although this MECENAS Website is a general audience website, consistent with the Children’s Online Privacy Protection Act:

 

  • This MECENAS Website does NOT collect, use, or disclose personal information (including online contact information) of children under the age of 13.

 

  • If a child under the age of 13 attempts to register on our site, we will NOT accept the registration and will delete information received from the child.

 

  • If a child posts PII in a public forum such as a chat room, we will attempt to delete that information once we become aware of it.

 

Use of PII

 

MECENAS will only use the PII you provide in a manner that is consistent with this Privacy Statement. If MECENAS obtains PII from a third party, such as a business partner, our use of that information is also governed by this Privacy Statement.

If you receive promotional materials from MECENAS, and want to stop receiving such materials click the unsubscribe link at the bottom of each promotional email.

 

MECENAS may share your PII with companies that are affiliated with us, that is, are part of the MECENAS. MECENAS may also share your PII with advertisers and business partners that are not affiliated with MECENAS, but would like to send you information about their products and services. For example, some of the companies who supply prizes for MECENAS’s contests may have special offers or promotions that might be of interest to users of the MECENAS Website. We will not share your PII with such third parties without your permission.

 

We will not share your credit card information with third parties except those MECENAS uses to perform tasks (such as order fulfillment and payment processing) required to complete purchases you make through MECENAS. MECENAS employees, agents and contractors must have a legitimate business reason to obtain access to your PII. MECENAS may share your PII with outside contractors or agents who help us manage our information activities (i.e., message boards, sweepstakes administration, order fulfillment, statistical analyses, data processing), or with outside contractors, agents or sponsors who help us with administration, judging and prize fulfillment aspects of contest, promotions, and sweepstakes. These outside contractors, agents, or sponsors may only use your PII to provide MECENAS with a specific service and not for any other purpose without your consent. MECENAS may also provide your PII to a third party in those instances where you have chosen to receive certain information and have been notified that the fulfillment of such a request requires the sharing of your PII.

 

MECENAS may also customize the advertising and marketing messages you receive on our Site, or may work with outside companies to do so. Your non-PII may be shared with these companies so this customization can be accomplished. MECENAS prohibits these companies from sharing your information with any third party or from using it for any purpose other than targeting advertising.

 

MECENAS may aggregate PII and use it anonymously. Anonymous click stream, number of page views calculated by web beacons, and aggregated demographic information may also be shared with MECENAS’s advertisers and business partners.

 

There may be instances when MECENAS may access or disclose PII or non-PII without providing you with a choice in order to: (i) protect or defend the legal rights of MECENAS, its employees, agents and contractors (including enforcement of our agreements); (ii) to protect the safety and security of users of the MECENAS Website or members of the public including acting in urgent circumstances; (iii) to protect against fraud or for risk management purposes; (iv) or to comply with the law or legal process.

 

Your Choices

 

This MECENAS Website provides you the opportunity to opt-out of receiving email communications from us and our special relationship partners. To opt-out of receiving email communications, you:

 

  • May modify your registered user information on our website; or

 

  • Send an email to webmaster@cocina.com

 

Access to Personal Identifiable Information

 

MECENAS gives you the opportunity to modify or remove PII that you have provided to us. You may do so by modifying your password-protected registered user information on our website.

 

Security of Your Personal Identifiable Information

 

MECENAS employs commercially reasonable security measures consistent with standard industry practice, for information collected through this website. We believe that we have adequate security measures in place in our physical facilities to protect against the loss, misuse, or alteration of the information we collect on our website. We also use internal protections to limit access to users’ personal information to only those employees who need the information to perform a specific job. You should be aware that the Internet is inherently susceptible to security failures beyond MECENAS’s control, and you should keep this in mind when communicating any information.

 

Sale or Merger

 

If this MECENAS Website is sold to, or merges with, another company not owned by MECENAS, you should expect that some or all of the information collected from this website may be transferred to the buyer/surviving company. If so, MECENAS will seek to obligate the acquiring company to use any PII transferred by this MECENAS Website in a manner consistent with this statement, but cannot guarantee that it will be able to impose that requirement or that the acquiring company will comply.

 

Legal Process

 

You should be aware that MECENAS might be required to disclose your personal information to the government or third parties under certain circumstances, such as in court or regulatory proceedings.

 

Contacting the Website

 

If you have any questions about this privacy statement, the practices of this MECENAS Website, or your dealings with this website, you can contact webmaster@MECENAS.com.

 

Leased Content

 

No third-party licensor shall have any liability for the accuracy or completeness of its materials that appear on this MECENAS Website, or any component thereof or for delays, lack of authenticity, omissions, or other defects therein nor for any claims or losses arising therefrom or occasioned thereby, including, without limitation, any lost profits, indirect, special, or consequential damages. Third-party licensors have exclusive proprietary rights to the information received via its materials that appear on this MECENAS Website. You shall not use or permit anyone to use the information provided by such third-party licensor through this MECENAS Website for any unlawful or unauthorized purpose. You are not authorized or permitted to furnish such information to any person or firm for reuse or retransmission without prior written approval of the third-party licensor of such information. Provision of the information on this MECENAS Website is subject to termination if any agreement between a third-party licensor and a provider of information distributed through the MECENAS Website is terminated. The third-party licensor and its subsidiaries, affiliates, information providers and content partners shall have no liability for any decisions based on the information provided hereby.

 

Your California Privacy Rights

 

California Civil Code Section 1798.83 permits users of the MECENAS Websites who are California residents to request certain information regarding its disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send mail to:

 

MECENAS

 

ATT: Web Privacy / connect@wearecocina.com

 

3232 West El Segundo Blvd, Hawthorne, CA, 90250

 

General Information

 

This Agreement and the Additional Terms shall be governed by, construed and enforced in accordance with the laws of the State of California, as it is applied to agreements entered into and to be performed entirely within such state, without regard to conflict of law principles. You agree that any cause of action you or MECENAS brings to enforce this Agreement and/or the Additional Terms, or in connection with any matters related to this MECENAS Website and/or the Privacy Statement, shall be brought only in either the state or Federal courts located in Los Angeles, California. You will submit to the personal jurisdiction of the courts of the State of California for any cause of action arising out of this Agreement. You must file any cause of action with respect to this Agreement within one year after the cause of action arises. You agree that a cause of action filed after this date is barred.

If any provision of this Agreement, or the application thereof to any person or circumstances, is held invalid or unenforceable, for any reason, including, but not limited to, the warranty disclaimers and liability limitations, then such provision shall be deemed superseded by a valid, enforceable provision that matches, as closely as possible, the original provision, and the other provisions of this Agreement shall remain in full force and effect. The failure of either party to insist upon strict performance of any provision of this Agreement shall not be construed as a waiver of any provision or right. Unless expressly provided otherwise, this Agreement is the entire agreement between you and MECENAS with respect to the use of this MECENAS Website and shall not be modified except in writing, signed by an authorized representative of MECENAS.

 

If you have any questions concerning this Agreement, you may send them by email to legal@cocina.com

 

You must send any official correspondence via postal mail to:

 

ATT: Web privacy

 

3232 West El Segundo Blvd, Hawthorne, CA, 90250

 

or an email to connect@wearecocina.com

 

Other Foreign Nations

 

This MECENAS Website is governed by and operated in accordance with the laws of the United States of America and is intended for enjoyment of residents of the United States. MECENAS makes no representation that this MECENAS Website is governed by or operated in accordance with the laws of other nations. By using this MECENAS Website and submitting any PII, visitors from outside of the United States acknowledge that this MECENAS Website is subject to U.S. law, consent to the transfer of their data and information to the United States, and waive any claims that may arise under the law of their own nation.

 

COPYRIGHT & TRADEMARK NOTICE

 

Use of Intellectual Property

 

The MECENAS Website, and all of its contents, including but not limited to articles, other text, photographs, images, illustrations, graphics, video material, audio material, including musical compositions and sound recordings, software, MECENAS logos, titles, characters, names, graphics and button icons (collectively the “Intellectual Property”), are protected by copyright, trademark and other laws of the United States, as well as international conventions and the laws of other countries. The MECENAS Intellectual Property is owned or controlled by MECENAS or by third parties that have provided material to the MECENAS Website.

 

You may not, and agree that you will not, reproduce, download, license, publish, enter into a database, display, modify, create derivative works from, transmit, post, distribute or perform publicly by any means, method, or process now known or later developed, decompile, reverse engineer, disassemble, use on another computer-related environment, transfer or sell any Intellectual Property, information, software or products obtained from or through this MECENAS Website, in whole or in part, without the express written permission of MECENAS.

 

Other trademarks, service marks, product names and company names or logos appearing on this MECENAS Website that are not owned by MECENAS may not be used without express permission from their owners.

 

Additionally, unless otherwise expressly permitted, websites may not hyperlink to any page beyond the homepage of this MECENAS Website, or frame any page of this MECENAS Website, or any web page or material herein, nor may any entity include a hyperlink to any aspect of the MECENAS Website in an email for commercial purposes, without the express written permission of MECENAS.

 

Copyright Infringement

 

MECENAS respects the intellectual property rights of third parties, and complies with the terms of the Digital Millennium Copyright Act (“DMCA”) regarding such rights.

 

If you believe that your intellectual property has been copied in a way that constitutes copyright infringement, send written notification thereof, in accordance with the provisions of the Digital Millennium Copyright Act, to our Designated Agent, who can be reached as follows:

 

connect@wearecocina.com

 

Pursuant to 17 U.S.C. §512(c), to be effective, the Notification must include the following:

 

  1. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

 

  1. Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site.

 

iii. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit MECENAS to locate the material.

 

  1. Information reasonably sufficient to permit MECENAS to contact the complaining party, such as an address, telephone number, and, if available, an email address.

 

  1. A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.

 

  1. A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

 

This process only relates to reporting a claim of copyright infringement. Messages related to other matters will not receive a response through this process.

 

PREMIUM SERVICE ADDITIONAL TERMS

 

You may register for a MECENAS Premium Service by reading and agreeing to this Agreement and these Premium Service Additional Terms, and by completing the registration form. If you do not will abide by this Agreement and these Premium Service Additional Terms, you may not register for the MECENAS Premium Service.

 

Member Account and Password

 

You are responsible for any membership name and password that is associated with your account during registration. If this MECENAS Premium Service does not recognize your device from a previous sign-in, you will be asked for information that will help us to identify your registration. You are responsible to maintain the confidentiality of your password, if one is established. You are responsible for any and all activities that occur under your account, and must notify us immediately of any unauthorized use of your account.

 

Member Disputes

 

You are solely responsible for your interactions with other Site Members. MECENAS may, but has no obligation, to resolve or arbitrate disputes between you and other Members.

 

Charges for Premium Service

 

MECENAS will provide notice of any charges, or extra charges that result from the MECENAS Premium Service, before you register for or enter a premium area. You are responsible for any charges for premium content incurred by your account. We are not liable for any loss that you may incur as a result of someone else using your password or account, whether with or without your knowledge.

If you pay for a MECENAS Premium Service by credit card, you authorize us to charge your credit card account by registering for the MECENAS Premium Service and providing us with your credit card information. You warrant to us that the credit card information that you provide us is correct and is your account.

 

Limited to Personal and Non-Commercial Use

 

This MECENAS Premium Service is for your personal and non-commercial use only. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products obtained from this MECENAS Premium Service without our prior written consent. You may inquire about obtaining written permission from us to display or reproduce material from this MECENAS Website by writing:

 

connect@wearecocina.com

3308 West El Segundo Blvd, Hawthrone, CA. 90250



Cancellation

 

You may cancel your registration to this MECENAS Premium Service at any time by contacting us using the contact information provided on this MECENAS Premium Service. If you have paid a fee to register for a MECENAS Premium Service, within ninety (90) days of your cancellation, we will return the unused portion of your registration fee on a 52-week pro-rated basis.

We may terminate your access to this MECENAS Premium Service or any portion thereof at any time, without notice. Within ninety (90) days following such termination, we will return the unused portion of your registration fee on a 52-week pro-rated basis.

 

Modification of these Terms of Use

 

MECENAS may from time to time change the terms and conditions governing this MECENAS Premium Service. It is important that you regularly review these terms and conditions to stay informed with regard to any changes in the terms and conditions governing your use of this MECENAS Premium Service. Your use of this MECENAS Premium Service constitutes your agreement to all such terms and conditions as exist when you visit.

 

Submissions

 

Unless otherwise stated, any unsolicited submissions to this MECENAS Premium Service are governed by the provisions of the Terms of Service Agreement.

 

Service Contact

 

You may email your requests for customer service through the contact information provided on the home page of this MECENAS Premium Service.

 

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

 

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

 

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

 

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

 

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

 

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

 

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

 

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

 

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

 

Analytics

 

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

 

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

 

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

 

Visitor comments may be checked through an automated spam detection service.

 

Returns

 

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

 

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

 

Additional non-returnable items:

 

Gift cards

Downloadable software products

Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

 

Please do not send your purchase back to the manufacturer.

 

There are certain situations where only partial refunds are granted: (if applicable)

 

Book with obvious signs of use

CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.

Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

Any item that is returned more than 30 days after delivery

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

 

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at federico@wearecocina.com.

 

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

 

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at federico@wearecocina.com and send your item to: 3232 West El Segundo Blvd, Hawthorne, CA, 90250, United States.

 

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

 

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

 

Shipping

To return your product, you should mail your product to: 3232 West El Segundo Blvd, Hawthorne, CA, 90250, United States.

 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

 

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

 

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Contact Information